E-commerce

What is CAC?

Customer Acquisition Cost · تكلفة اكتساب العميل

Quick answer

CAC is the total cost of winning one new customer, including ads and other marketing costs. Healthy businesses keep LTV well above CAC.

The formula

CAC = Total marketing cost ÷ New customers

Example in JOD

You spent 1,200 JOD on ads and content in a month and won 80 new customers. CAC = 1,200 ÷ 80 = 15 JOD.

Try it: CAC calculator

–JOD

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